Amid changing healthcare regulations and patient expectations, there is an ongoing problem within the medical field that adds another level of stress to healthcare providers who already find themselves stretched thin: reimbursement. In fact, according to a poll by Cardinal Health, reimbursement is the number one concern for today’s healthcare providers.
A recent survey showed that more than 50 percent of patients would prefer to receive a digital—not a paper—bill from their healthcare providers. And a whopping 75 percent of patients (including a third of patients age 75 and older) would pre-authorize these healthcare providers to bill any charges to a credit card kept on file.
Is your addiction treatment facility struggling with cash flow shortages resulting from too many past due accounts and a denial ratio that makes you cringe? Perhaps it’s time to examine your revenue cycle management (RCM) strategy. Not really sure what RCM can do for you? Below are some frequently asked questions, and their answers, that will clear up the confusion.
The Commission on Accreditation and Rehabilitation (CARF™) is a nonprofit organization that provides accreditation services to a variety of different treatment centers at their own request, including disability rehabilitation, retirement facilities, home and community services, and substance abuse treatment facilities.
Never underestimate the power of a positive workplace. If you create an environment where employees feel respected, satisfied, and empowered, you lead them to appreciate their jobs and become more productive and loyal. While this holds true in any industry, it is particularly important for care providers. Improving employee care in your behavioral health facility or addiction treatment center can make a big difference in the experience that patients have when they come to you for care.
The National Association of Addiction Treatment Providers (NAATP) is a pioneering professional society comprised of the top addiction treatment providers in the country. Together they work to help all members improve their level of care for patients and families, and uphold a strict code of ethics that makes them an industry-leading association in addiction treatment.
Electronic Health Records (EHR) have advanced from their origination, becoming an indispensable part of hospitals, clinics and health center’s daily operations. These real-time, cloud-based records give you and your colleagues secure but ready access to patient charts wherever you are and whenever you need them… but only if you have a good system at your back.
Avoiding compassion fatigue in the behavioral health services field is challenging. Every day staff sees families struggling to survive the devastating impact of substance abuse and addicts fighting for freedom. Responsible treatment facilities encourage their behavioral health providers to maintain a healthy work and downtime balance.
Behavioral health and addiction treatment providers must learn to embrace value-added new technologies in order to keep improving the patient experience. However, introducing a new system has its challenges, and changes to the status quo always need to be handled with a firm strategy in place.
On January 1, the Joint Commission mandated that Joint Commission Accredited organizations, or those that are in the process of accreditation, must employ specific measurement-based care tools in order to retain or obtain accreditation. These new standards have important implications for healthcare providers, and organizations must be proactive in working to maintain compliance.